HI-GAIN Reseller Program — Become a Partner

The HI-GAIN Reseller Program: Built for Lebanese IT Professionals

HI-GAIN has distributed networking equipment from our warehouse in Dora, Beirut since 1990. Over three decades, we have built direct relationships with MikroTik, Ubiquiti, Mimosa Networks, and Cambium Networks — relationships that translate into consistent stock, competitive landed costs, and genuine manufacturer warranties. Our reseller program extends these advantages to IT shops, independent installers, system integrators, and small distributors across Lebanon.

This program is specifically designed for businesses that buy networking equipment to resell to their own customers — whether you run a computer shop in Tripoli, an installation company in the Bekaa Valley, or a managed-service provider in Beirut. If you are an ISP or WISP buying equipment for your own network infrastructure, see our wholesale purchasing guide instead.

Who Qualifies as a HI-GAIN Reseller

We work with four categories of resellers across Lebanon:

• IT Retail Shops: Storefronts in Beirut, Jounieh, Tripoli, Sidon, Zahle, and other Lebanese cities that sell networking hardware alongside computers, accessories, and peripherals. You stock MikroTik routers, Ubiquiti access points, and cabling on your shelves and sell to walk-in customers.
• Network Installers and Integrators: Companies and independent technicians who design and install networks for homes, offices, restaurants, hotels, and warehouses. You purchase project-specific equipment — a MikroTik router, a set of Ubiquiti UniFi access points, PoE switches, cabling — and include hardware in your service quotes.
• Managed Service Providers (MSPs): Businesses that deploy and manage networks on behalf of clients, billing monthly for monitoring, maintenance, and support. You need reliable supply chains for replacement hardware and expansion projects.
• Regional Sub-Distributors: Smaller distributors serving areas outside Beirut. If you supply IT shops or installers in the North, South, Mount Lebanon, or the Bekaa, HI-GAIN provides sub-distribution pricing that lets you maintain healthy margins while offering competitive local pricing.

Reseller Pricing Tiers

HI-GAIN offers tiered pricing based on monthly purchase volume. Higher volume unlocks deeper discounts across our full product catalog:

Contact HI-GAIN at +961 3 337 666 for specific discount percentages and qualifying volume thresholds. Pricing tiers apply across all brands we carry: MikroTik, Ubiquiti, Mimosa Networks, and Cambium Networks.

Product Training and Technical Support

Selling networking equipment requires product knowledge. A reseller who can explain the difference between an RB5009 and a CCR2004, or recommend the right Ubiquiti access point for a 200-room hotel, wins more sales and builds repeat business. HI-GAIN invests in reseller education:

In-Person Training at HI-GAIN Dora

We host quarterly product training sessions at our Dora, Beirut warehouse. Sessions cover:

• MikroTik RouterOS fundamentals: Winbox navigation, firewall rules, NAT configuration, VPN setup, QoS basics. Aimed at resellers who install routers for clients but are not deep RouterOS experts.
• Ubiquiti UniFi deployment: Controller setup, site design, AP placement for Lebanese building types (reinforced concrete apartments, multi-story offices), VLAN segmentation.
• Wireless backhaul selection: When to use Mimosa B5C vs Ubiquiti AF60-XR vs Cambium ePMP. Link budget calculations for mountainous terrain in Mount Lebanon and the Bekaa Valley.
• Fiber and SFP basics: SFP module types, patchcord connectors (LC, SC, SC/APC), single-mode vs multi-mode, when to use 1G vs 10G modules.

On-Demand Technical Consultation

Silver and Gold tier resellers get direct access to HI-GAIN's engineering team for pre-sales support. If you are quoting a project — a hotel WiFi network, an office VLAN deployment, a WISP tower build — our engineers help you spec the right equipment. This service is free for active resellers and replaces the guesswork that leads to incorrect purchases and returns.

Documentation and Sales Materials

All reseller tiers receive access to:

• Updated product data sheets with specs, application notes, and comparison tables
• Branded quotation templates that resellers can customize with their own company details
• Network topology diagrams for common Lebanese deployment scenarios (FTTH last-mile, hotel WiFi, multi-branch office)

Stock Priority and Logistics

Lebanon's supply chain has unique challenges. Import delays, customs processing, and demand surges around construction seasons can create stock shortages on popular items. HI-GAIN resellers get advantages that walk-in customers do not:

• Stock reservation: Reserve inventory against upcoming projects. Place a reservation when you win a contract, and the equipment is held for you at the agreed reseller price.
• Pre-order access: When new products launch — like new MikroTik AX series or Ubiquiti U7 models — resellers get first access to pre-order before general availability.
• Backorder priority: If an item is temporarily out of stock, reseller backorders are fulfilled before retail orders when the next shipment arrives at our Dora warehouse.
• Delivery options: Pick up from our Beirut warehouse during business hours, or request shipping to your location anywhere in Lebanon. Gold tier resellers in Beirut receive same-day delivery on in-stock items.

Marketing Support for Resellers

HI-GAIN helps resellers build their own brand and attract customers through co-marketing programs:

Online Presence

• Reseller directory listing: Authorized resellers are listed on hi-gain.net with their company name, location, contact information, and specialization. Customers searching for local networking shops find your business through our website.
• Social media features: We highlight reseller project completions, product showcases, and success stories on HI-GAIN's social media channels. A successful hotel WiFi deployment or a WISP tower build earns exposure for your company.

Co-Branded Materials

Silver and Gold tier resellers receive co-branded marketing materials: product catalogs with your company logo, installation portfolio templates, and case study frameworks. These materials position your business as a professional networking solutions provider rather than a commodity hardware reseller.

Warranty and Returns Policy for Resellers

All products sold through the HI-GAIN reseller program carry genuine manufacturer warranties:

Resellers handle warranty claims through HI-GAIN directly — your end customers never need to contact the manufacturer. We process RMA requests within 48 business hours and provide advance replacement from stock when available for Gold tier partners.

How to Apply for the HI-GAIN Reseller Program

Joining the program requires three steps:

1. Contact us: Call +961 3 337 666 or visit our Dora, Beirut warehouse (Yerevan Plaza Center, Maguie Elhajj Street). Ask for the reseller program coordinator.
2. Submit business details: Provide your company registration, commercial register number, location(s), and a description of your business — retail, installation, MSP, or sub-distribution.
3. Initial order: Place your first order to activate your reseller account. There is no application fee or annual membership cost. Your tier level is determined by ongoing purchase volume.

Existing HI-GAIN customers who already purchase regularly may already qualify for Silver or Gold tier based on historical purchase data. Contact us to verify your status.

Why Resell HI-GAIN Products in Lebanon

The Lebanese networking market is underserved outside Beirut. Many IT shops in Tripoli, Zahle, Baalbek, Nabatieh, and Byblos rely on importers with inconsistent stock and no technical backup. By partnering with HI-GAIN, you offer your customers:

• Genuine products from authorized distribution channels — no grey market risk
• Consistent stock from the largest networking equipment warehouse in Lebanon
• Technical support that flows from HI-GAIN's engineering team through you to your end customer
• Coverage across all major networking brands: MikroTik, Ubiquiti, Mimosa, Cambium

Product Categories Available to Resellers

HI-GAIN's reseller program covers the full scope of networking equipment sold in Lebanon. Here are the main product categories resellers order from our Dora warehouse:

The Lebanese Networking Market Opportunity

Lebanon's networking sector is growing despite economic challenges. FTTH (Fiber-to-the-Home) expansion by Ogero and private ISPs is creating demand for routers, SFP modules, and fiber accessories in every neighborhood. WISP operators continue building wireless infrastructure across Mount Lebanon, the Bekaa Valley, and the North to fill coverage gaps. Businesses upgrading from aging WiFi 4/5 networks to WiFi 6 need new access points and controllers. Every one of these trends translates to sales opportunities for IT shops and installers who stock the right equipment.

Resellers who partner with HI-GAIN tap into this demand with the confidence of genuine products, technical backup, and competitive pricing. The program costs nothing to join, scales with your business, and gives you the same product access that Lebanon's largest ISPs rely on.

Browse our full product catalog at hi-gain.net/availability to see what is currently in stock, or call +961 3 337 666 to discuss the reseller program with our team.